Special Category Data
How we might collect your data:
- When you write to us about any subject by any means
- When you enquire about our services but do not engage
- When you attend an appointment
- When you complete questionnaires
- When you access or engage with our website
We are committed to your data protection rights.
- Right to Object
- Right to a copy of your information and a chance to correct inaccuracies
- Right to be Forgotten
- Right to be informed
- Right to Restriction
- Your right of portability
- Data retention and how long we may keep information
- How to complain about our processing of your data
We collect information about your current and previous psychological and physical health, and where relevant sexual health, and your current and previous social and family circumstances during your appointments. We will also collect information about you when you voluntarily complete questionnaires. This sensitive personal information is defined as “Special Category Data” and we collect it because we are providing psychological assessment or treatment to you. “Special categories” of particularly sensitive personal data, require higher levels of protection. We need to have clear justification for collecting, storing and using this type of personal data. We aim to collect and process only the special category data relevant to your mental health.
We collect your data in different ways that may include, but are not limited to:
We collect personal data in order to deliver our services. The data collected is most likely in electronic format but can also be in paper form.
For your security, we use all appropriate organisational and technical security controls to safeguard your data.
You have important rights detailed in the GDPR and the Data Protection Act 2018, here’s a brief explanation of them.
You have the right to object to our processing or use of your personal information. But remember in some cases we are bound by law to process your data. If you have given consent for us to collect and process your personal data, you have the right to change your mind at any time and to withdraw that consent. However, please remember that if you withdraw your consent, because of the nature of our services, we will not be able to continue supporting you.
You have the right to request a copy of any information about you that we may hold at any time to check whether it is accurate. To ask for that information, please contact us in the normal way. To protect the confidentiality of your information and the interests, we will ask you to verify your identity before proceeding with any request for information. If you have authorised a third party to submit a request on your behalf, we will ask them to prove they have your permission to request such information.
You have the right to ask us to forget you from our records. We will uphold this right unless there is a legal obligation such as a contractual agreement, or it is in my legitimate interest to keep your data.
You have a right to be informed, to know what we are doing with your data and why. We promise to publish privacy notices wherever they may be required to clearly explain our reasons.
You have the right to ask us to stop processing your data for a number of difference reasons. For example, it might be because you think the data we hold about you is incorrect. Or maybe you think we are doing something wrong. Please contact us for further details.
If we hold information about you and you want us to ‘port’ it, or send it to another organisation that does similar work, or provides a similar service, you can ask us to do this. This service will be free of charge and we will endeavour to provide this service without undue delay.
Whenever we collect or process your personal data, we will only keep it for as long as is necessary for the purpose for which it was collected.
If you feel that your data has been handled incorrectly, or you are unhappy with the way we have dealt with your query regarding the use of your personal data, you have the right to complain to the Jersey Office of The Information Commissioner JOIC) which regulates the use of information in Jersey.
You can call them on 01534 716530 or go online to www.jerseyoic.org