Key details

Philip Blake
Our website address is: https://jerseytherapy.com

This privacy policy describes how the website protects and makes use of the information you give us when you use this website. If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.

This policy is updated from time to time. The latest version is published on this page.

This website privacy policy was updated on: 24th November 2025

If you have any questions about this policy, please email us at [email protected] or write to:

Philip Blake – Data Protection Officer
Lido Medical Centre, Suite 2.09, St Saviours Road, St Saviour, JE2 7LU

Introduction

We collect information to better understand how visitors use this website and to present timely, relevant information to them.

What data we gather

We may collect the following information:

• Contact information including email address and telephone number via out contact form
• Website usage data

How we use this data

Collecting this data helps us understand what you are looking from the company, enabling us to deliver improved services.

Specifically, we may use data:

• For our own internal records.
• To improve the services we provide.

Cookies and how we use them

What is a cookie?

A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website.

Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.

How we use cookies

We may use cookies to:

Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions.

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

Controlling cookies

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies.

However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.

Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

To learn more about cookies and how they are used, visit All About Cookies.

Controlling information about you

We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.

Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection (Jersey) Law 2018.

Security

We will always hold your information securely.

To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.

We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection (Jersey) Law 2005.

Links from our site

Our website may contain links to other websites.

Please note that we have no control of websites outside the www.jerseytherapy.com domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy.

Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.

Information collected by us about you when in therapy

Details about you and your case are collated and saved via an electronic file and audio recordings.   These files are stored on Microsoft One Drive, all files stored here are encrypted and require two step authentication security.  The Apple software, Voice Memo is used to record your sessions.  This is encrypted at source as well as when saved on Once Drive with two step authentication. The original audio recording is deleted as soon as it has been saved to One Drive.  Audio recordings are not saved to iCloud.

You can view privacy statements for one drive and Apple by following these links https://learn.microsoft.com/en-us/sharepoint/onedrive-privacy-security-overview & https://www.apple.com/legal/privacy/en-ww/

Your files are stored for seven years before deletion.  Should you require these files to be deleted sooner than this, you will need to provide written permission for us to do this.  Once files are deleted, it takes 30 days for them to be completely deleted by One Drive.

Files are stored in case they are required by subpoena for Law Enforcement or a court case where you provide consent.

Should you require a copy of your notes or recordings, you will need to request this in writing.

If you feel that your data has been handled incorrectly, or you are unhappy with the way we have dealt with your query regarding the use of your personal data, you have the right to complain to the Jersey Office of The Information Commissioner JOIC) which regulates the use of information in Jersey.

You can call them on 01534 716530 or go online to www.jerseyoic.org